Terms of Service
Arizona Organizing Pros, LLC Effective Date: November 10, 2025
Welcome to Arizona Organizing Pros, LLC (“we,” “us,” or “our”), a Phoenix, Arizona-based provider of professional home cleaning, organizing, and decluttering services. By using our website, booking a service, or communicating with us, you agree to these Terms of Service.
1. Services
We offer residential cleaning, deep cleaning, move-in/move-out, post-construction cleanup, closet & pantry organizing, and whole-home organization using insured, background-checked professionals and eco-friendly products.
2. Booking & Cancellation
Bookings are confirmed upon payment or deposit.
Cancellation Policy: Free with 48+ hours notice | <48 hours → 50% fee | <24 hours → full charge.
Arrival windows may shift due to Phoenix-area traffic; we will notify you immediately.
3. Pricing & Payment
Transparent pricing includes labor, supplies, and travel within the Phoenix metro area.
Payment securely processed via Stripe (PCI-DSS compliant). We do not store full card details.
Late payments accrue 1.5% monthly interest.
4. Customer Responsibilities
Provide safe access (keys, codes, or on-site).
Secure pets, valuables, and fragile items.
Disclose hazards (mold, pests, structural issues).
Provide parking instructions.
5. Satisfaction Guarantee
Not satisfied? Contact us within 24 hours — we’ll re-clean or re-organize affected areas free within 72 hours.
6. SMS Communications – FULL A2P / TCPA / CTIA / 10DLC COMPLIANCE
We may send SMS for confirmations, reminders, surveys, or promotions (only with prior express written consent).
A2P Compliance Details
Sent via 10DLC-registered, TCR-approved campaigns
Transactional SMS: Consent when you provide your number
Marketing SMS: Requires prior express written consent + double opt-in
Every message includes: Sender: Arizona Organizing Pros Reply STOP to unsubscribe Reply HELP for support Brief description
Frequency: 1–3 per booking; max 4/month for promotions
Standard carrier rates apply
No SHAFT content · No autodialers for marketing without written consent
Opt-Out: Reply STOP → one confirmation → no further marketing texts
7. Liability & Insurance
We carry $2M general liability insurance
Not liable for pre-existing damage or undisclosed conditions
Liability capped at service cost
8. Governing Law
Governed by Arizona law. Disputes resolved in Maricopa County courts.
9. Changes
Updates posted here. Continued use = acceptance.
10. Contact Us
Arizona Organizing Pros, LLC Regina Larsen 1802 East Campo Bello Drive #87 Phoenix, AZ 85022, United States Email: [email protected] Phone: +1 (480) 640-0867